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# Business ecosystem consists of a customer, complements, and components
updated 2026-04-25 · created 2026-04-22 · 1 min read

In a business ecosystem, the ultimate central actor is the Customer who bundles many products (Complements) to fulfil some need.

Without all Complements, the Customer is not able to fulfil the need.

The focal point can be shifted to companies producing Components, as they also bundle other products to make a Complement. Those products are called Components.

Final Customers

Focal Firm Product

Complementor A

Complementor B

Complementor C

Component A

Component B

Component C

Important

A business ecosystem is not fully controlled by one company. The heart of the business ecosystem is the interplay between many actors where these interactions are complex and influence other interactions within the ecosystem.

me@maurycyblaszczak.com:~/knowledge/business-strategy $ echo 2026 Maurycy Blaszczak"
NOR business-strategy/business-ecosystem-consists-of-a-customer-complements-and-components.md utf-8 obsidian 2026-04-25 atom privacy.md : 05:32